Privacy Policy for SUSHMA FLORISTS

At Flowerama, we are committed to protecting the privacy and confidentiality of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide to us. By accessing our website, engaging with our services, or making a purchase, you consent to the practices described in this policy.

1. Information Collection:

1.1 Personal Information:
We may collect personal information from you when you place an order, create an account, or interact with our website. This information may include your name, email address, phone number, billing and shipping address, payment details, and other relevant information necessary for order fulfillment.

1.2 Automatically Collected Information:
When you visit our website, we may collect certain information automatically, such as your IP address, browser type, device information, and browsing patterns. This information helps us analyze trends, improve our website, and enhance your overall experience.

2. Use of Information:

2.1 Order Fulfillment:
We use the information provided to process and fulfill your orders, including delivery arrangements and customer support. This includes sharing your information with our trusted third-party partners who assist in the delivery process.

2.2 Communication:
We may use your contact information to communicate with you about your orders, provide order updates, respond to your inquiries, and share promotional offers or newsletters. You can opt-out of these communications at any time.

2.3 Personalization:
With your consent, we may use your information to personalize your shopping experience, recommend products, and provide tailored offers based on your preferences.

2.4 Analytics and Improvements:
We may analyze the information collected to understand and improve our website, products, and services. This includes evaluating customer preferences, optimizing website functionality, and enhancing overall user experience.

3. Data Security:

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard encryption, secure payment gateways, and regularly update our security practices to ensure your data is safeguarded.

4. Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

5. Information Sharing:

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information with trusted service providers who assist us in operating our business and delivering our services. These partners are obligated to maintain the confidentiality and security of your information.

6. Cookies and Tracking Technologies:

We may use cookies and similar tracking technologies to enhance your browsing experience, personalize content, and gather information about website usage. You can adjust your browser settings to disable cookies; however, this may limit certain features of our website.

7. Children’s Privacy:

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

8. Changes to the Privacy Policy:

We may update this Privacy Policy from time to time. Any revisions will be posted on our website with the revised date. We encourage you to review the policy periodically to stay informed about how we handle your information.

9. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the information provided on our website.

By engaging with Flowerama’s services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.

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