Privacy Policy
Last updated: 22 September 2026
This Privacy Policy explains how Sushma Florist, trading as “Flowerama” (“Flowerama”, “we”, “us”, “our”), collects, uses, shares, and protects your personal information when you visit flowerama.in or place an order with us. We are based at #6-3-349/9/1, Road No. 1, Banjara Hills, Hyderabad, Telangana 500034, India.
This Website is intended for adult use and is not directed at children. We do not knowingly collect personal data from children.
2. Information We Collect
– Information you give us: name, phone number, email address, billing and delivery addresses, recipient details for gift orders, order history, and any message you ask us to include with a delivery.
– Payment information: payments are processed by our third-party payment gateway partner(s); we do not store your full card, UPI, or net-banking details on our own servers.
– Information collected automatically: IP address, browser/device type, pages visited, and similar technical data, collected through cookies and similar technologies (see Section 6).
– Information from social platforms: if you interact with us via Instagram, Google, or similar platforms (for example, leaving a review or a DM), we may see information you’ve made available on that platform.
3. How We Use Your Information
We use your information to: process and deliver your orders; communicate with you about orders, enquiries, or bookings; send you offers or updates if you’ve opted in to marketing; improve our Website and product offering; prevent fraud and keep our systems secure; and comply with legal and tax obligations.
4. How We Share Your Information
We share your information only where necessary, with: our delivery/courier partners (to fulfil deliveries); our payment gateway provider (to process payments); IT, hosting, and analytics providers who help us run the Website (for example, Google Analytics); and government or regulatory authorities where required by law. We do not sell your personal information to third parties.
5. Data Security & Retention
We use reasonable technical and organisational measures to protect your information. We retain your data only for as long as necessary to fulfil the purposes described here, or as required by applicable tax, accounting, or legal obligations.
6. Cookies
We use cookies and similar technologies to keep you signed in, remember items in your cart, and understand how visitors use the Website (via tools such as Google Analytics). You can control or disable cookies through your browser settings; some features of the Website may not work as intended if you do so.
7. Your Rights
Subject to applicable Indian law — including the Information Technology Act, 2000 and the rules made under it, and the Digital Personal Data Protection Act, 2023 once and to the extent it is in force — you may ask us to access, correct, or delete the personal information we hold about you, or withdraw consent to marketing communications, by writing to aflowerama@gmail.com. We will respond within a reasonable time.
8. Third-Party Links
Our Website may link to third-party sites, such as Instagram or Google Maps. This Policy does not cover their privacy practices, and we encourage you to review their policies separately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised “Last updated” date.
10. Contact Us
Sushma Florist (trading as Flowerama)
#6-3-349/9/1, Road No. 1, Banjara Hills, Hyderabad, Telangana 500034
Email: aflowerama@gmail.com
Phone: +91 9246574466