Shipping & Delivery Policy

Effective Date: 12 September 2025
Firm Name: Sushma Florist
Brand Name: Flowerama
Website: https://flowerama.in
Email: aflowerama@gmail.com
Phone: +91 90000 02181
Address: 6-3-349/9/1, Near Midway Bakery, Rd Number 1, Banjara Hills, Hyderabad, Telangana 500034

1. Delivery Coverage

  • We currently deliver across Hyderabad and select locations in India.

  • Please confirm serviceability for your pin code at checkout.

2. Delivery Timelines

  • Same-Day Delivery: Orders placed before 2:00 PM IST are usually delivered the same day.

  • Next-Day Delivery: Orders placed after the cutoff are delivered on the next available date.

  • During festivals, holidays, or high-demand periods, delivery timelines may be extended.

3. Standard Delivery Hours

  • Deliveries are made between 9:00 AM and 9:00 PM IST.

  • Requests for specific time slots may be accommodated but cannot be guaranteed.

4. Shipping Charges

  • Delivery charges, if applicable, will be displayed at checkout.

  • Free delivery may be offered on certain products, promotions, or minimum order values.

5. Order Accuracy & Address Details

  • Please provide complete and accurate delivery details, including phone number and landmark.

  • Incorrect or incomplete addresses may result in failed or delayed deliveries, for which Flowerama is not responsible.

6. Delivery Attempts

  • Our delivery partner will attempt delivery once.

  • If the recipient is unavailable, the product may be delivered to a neighbor, security guard, or reception (where applicable).

  • Re-delivery may incur additional charges.

7. Substitution Policy

  • Due to seasonal and regional availability, we may substitute flowers, fillers, or packaging with products of equal or higher value while maintaining the overall style and theme.

8. International Deliveries

  • Currently, Flowerama does not offer international deliveries.

9. Force Majeure

  • We are not liable for delays caused by events beyond our control, such as natural disasters, strikes, traffic restrictions, or unforeseen emergencies.

10. Contact Us

For questions regarding shipping and delivery, please contact:

Sushma Florist (Flowerama)
📍 6-3-349/9/1, Near Midway Bakery, Rd Number 1, Banjara Hills, Hyderabad, Telangana 500034
📞 +91 90000 02181
📧 aflowerama@gmail.com
🌐 https://flowerama.in